Terms and Conditions

AOGU Tactical Gear Privacy Policy

At AOGU Tactical Gear, we don’t just supply reliable tactical gear for your peace of mind—we also rigorously safeguard the personal information you provide with each purchase. We encourage you to join AOGU Tactical Gear as a member. Not only will you receive first-hand information about new gear, but you’ll also earn shopping credits with each purchase, allowing you to buy great equipment at a lower cost.
When you register as a member of AOGU Tactical Gear and provide us with your personal information, we believe you have the right to know how we process and use this information. This policy explains the types of personal information AOGU Tactical Gear (Jingbao Co., Ltd.) and its affiliated brand A-TWO collect through Facebook fan pages, physical stores, atwotac.com, and other websites linked to this privacy policy, as well as how that information is used.

Why We Collect This Information and How We Use It

The AOGU Tactical Gear official website collects necessary personal information, including your name, contact details (such as email and shipping address), and payment information (such as PayPal or credit card details). During registration, we may also collect and store demographic information such as gender, occupation, and interests. However, these fields are optional, and you can choose whether to provide them.
When you purchase products, leave reviews, provide feedback, participate in events, subscribe to newsletters, or receive updates about new products, promotions, and in-store events, we collect your personal information.
We collect this information mainly to provide services such as processing and shipping orders, tracking transaction statuses, and resolving customer inquiries. Additionally, we may collect non-personal information from your device (such as your IP address) to evaluate the effectiveness of advertising campaigns and ensure a smooth shopping experience on our website.

Information You Provide to Us

All comments and suggestions you post on our website, whether they contain personal information or not, will be considered public information. If you prefer not to make your information public, please avoid posting it. AOGU Tactical Gear takes customer privacy seriously and will use "deletion, hiding, or archiving" processes to protect your name in any reviews or feedback you post on our site. We are committed to maintaining a positive environment on our website, preventing harassment or aggressive comments, and protecting your right to communicate with us.

Information Security

We prioritize the security of our customers' personal information. We use a third-party e-commerce provider, SHOPLINE Technology Co., Ltd. Below are the security commitments provided by CommerceLine Technology:

• Both front-end and back-end systems, along with third-party payment integrations, support SSL encryption to securely transmit data and prevent interception or alteration.

• The payment services we use comply with PCI DSS Level 1, the highest security standard for card payment data.

• A suspicious IP blocking mechanism is in place to prevent hacking attacks while ensuring system efficiency.

• We regularly engage impartial organizations to scan for system vulnerabilities and perform penetration testing as part of our cybersecurity maintenance.

If you have any concerns about the security of your information, please contact us immediately.

Children's Privacy

AOGU Tactical Gear upholds corporate responsibility by not intentionally collecting personal information from children under the age of 13 through its product promotions or advertising. If you are under 13, please do not submit any personal information through our website. If you become aware that a child under 13 has provided personal information to AOGU Tactical Gear through our website or social media platforms, please contact us, and we will make every effort to delete this information from our databases.

Cookies

Our website uses cookies (if you allow), which are messages sent from a web server to your browser and stored as a text file. Every time you visit a webpage, the message is sent back to the server. We use cookies to help remember your password and process items in your shopping cart. If you choose to block cookies, some website functions may not work properly.

Promotional Messages from AOGU Tactical Gear

You can choose whether to provide personal information to complete an order and freely opt in or out of receiving promotional messages when registering as a member. After providing personal information, you can choose to stop receiving our communications at any time.

Correcting or Updating Your Personal Information

If you wish to update or correct the personal information you previously provided, you can do so through the member management page on our official website or by contacting us via email or Facebook fan page.

Contact Us

If you have any questions about this privacy policy, please contact us via email at: agtech1193@gmail.com
Mailing Address
AOGU Tactical Gear Customer Service Department
Phone: (04) 2558 5438
Address: No. 232, Neidong Rd., Houli Dist., Taichung City 42143, Taiwan (R.O.C.)
Effective Date: September 20, 2017